Overview
We keep our data practices deliberately light. We only ask for what a project or an inquiry actually needs, we do not sell your data, and we do not run advertising trackers on this site. When you reach out through our contact form, book a call, or start an engagement, you are trusting us with information, and this policy sets out how we handle it.
Information we collect
We collect only what we need to respond to you and deliver our work:
- ·Information you give us. Your name, email, company, budget, timeline, and the project details you enter in our contact form or share over email and calls.
- ·Project data. Files, credentials, and materials you hand over so we can build, test, and ship your product. We treat these as confidential.
- ·Basic usage data. Aggregate, non-identifying analytics about how our site is used, so we can keep it fast and working.
How we use information
We use the information above to:
- ·Reply to your inquiry and scope potential work.
- ·Deliver, maintain, and support the products we build for you.
- ·Send project updates, invoices, and messages related to our engagement.
- ·Improve our site and meet our legal and accounting obligations.
We do not use your information for advertising, and we do not sell or rent it to anyone.
Data retention
We keep information only as long as we need it: for the length of our engagement, plus a reasonable period afterward for accounting, legal, and portfolio purposes. When we no longer need your data, we delete or anonymize it. You can ask us to remove your data sooner at any time.
Security
We protect the information you share with reasonable technical and organizational measures, including access controls and encryption in transit. No method of transmission or storage is completely secure, but we work to keep your data safe and to limit who can access it.
Your rights
You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of any non-essential messages. To make a request, email us at contact@zenfera.com and we will respond within a reasonable timeframe.
Third-party services
Some features rely on trusted third parties, such as our contact form processor and scheduling tool. When you use them, their own privacy terms also apply. We choose providers that take data protection seriously and share with them only what the feature requires.
Children's privacy
Our services are intended for businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe a child has shared data with us, contact us and we will delete it.
Changes to this policy
We may update this policy as our practices or the law evolve. When we do, we will revise the date at the top of this page. Significant changes will be communicated to active clients directly.
Contact us
Questions about this policy or your data? We are happy to help.
Zenfera Labs
Safeway Center, Main Government Colony Rd, Fateh Town, Okara 56300, Punjab, Pakistan
